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Privacy Policy

This policy explains how Monkey Wrench Market handles personal information received through this website, phone calls and WhatsApp enquiries. Last updated 23 September 2026.

Who we are and how to contact us

Monkey Wrench Market operates in Campbelltown, New South Wales. For privacy enquiries, access or correction requests, or complaints, call +61 415 615 403 or send us a message through the contact options on this website.

Information we collect

When you ask for a quote or book work, we may receive your name, phone number, vehicle make and model, registration if you provide it, service history, kilometre reading, symptoms, photos, preferred booking details and messages. Basic technical information may also be processed by our hosting provider when you visit the website. Please avoid sending sensitive personal information that is unnecessary for a vehicle enquiry.

How we use information

We use these details to respond to enquiries, prepare quotes, arrange and perform requested services, maintain appropriate business records, address complaints and meet legal obligations. We do not publish your vehicle or contact details on this website without your permission.

Website features and third parties

The site loads Google Fonts and embeds Google Maps on the contact section. If you choose WhatsApp, your message is handled by WhatsApp/Meta under its own privacy terms. Our hosting provider may process routine server logs. These services may process information outside Australia. We recommend reviewing their privacy notices before using them. This website does not currently set up its own advertising analytics or tracking scripts in the supplied deploy; if that changes, this policy must be updated.

Storage, access and correction

We take reasonable steps to protect information and keep it only for as long as required for the purposes above or by applicable law. You can contact us to request access to, or correction of, information we hold about you. We may need to verify your identity before releasing details.

Complaints and changes

Contact us using the phone number above if you have a privacy complaint. We will review and respond to it. If you are dissatisfied and the Privacy Act applies to the business, you may contact the Office of the Australian Information Commissioner. We may update this page when our practices or service providers change.